IT Support Test Pages
Introduction To IT support
Basic Computer Hardware
Operating System
Networking
Remote Tools
Cloud Computing
Cybersecurity
DNS Basics
Windows Server
Software Installation Techniques
Driver Management & Software Updates
Software Licensing, Security & Troubleshooting
Command Line Basics (Windows)
PowerShell for IT Support
IT Asset Management
Ticketing System
SLA Management
Active Directory & Azure AD
Patch Management
Microsoft 365
Google Workspace
Access Control
Group Policy
Documentation Skills
Monitoring Tools
Virtual Machines (VMs)
Artificial Intelligence Tools and Practice
Application Issues: Outlook, Teams, Browsers
Printer & Peripheral Troubleshooting
Disk Management & Storage Cleanup
Ticket Prioritization & Escalation Matrix
MFA Troubleshooting