IT Support Test Pages
📚
Introduction To IT support
🖥️
Basic Computer Hardware
⚙️
Operating System
🌐
Networking
🔧
Remote Tools
☁️
Cloud Computing
🔒
Cybersecurity
🔍
DNS Basics
🏢
Windows Server
💿
Software Installation Techniques
🔄
Driver Management & Software Updates
🛡️
Software Licensing, Security & Troubleshooting
💻
Command Line Basics (Windows)
⚡
PowerShell for IT Support
📦
IT Asset Management
🎫
Ticketing System
📋
SLA Management
👥
Active Directory & Azure AD
🩹
Patch Management
Ⓜ️
Microsoft 365
🔤
Google Workspace
🔐
Access Control
📜
Group Policy
📝
Documentation Skills
📊
Monitoring Tools
💻
Virtual Machines (VMs)
🤖
Artificial Intelligence Tools and Practice
📧
Application Issues: Outlook, Teams, Browsers
🖨️
Printer & Peripheral Troubleshooting
💾
Disk Management & Storage Cleanup
📈
Ticket Prioritization & Escalation Matrix
🔑